Privacy
Version 2026-10-08
Who you are
Your account holds your photo, your name, your city, your bio, and your Instagram. Go Together can show a short version of that to people who already share a house with you, or who are both going on a plan with you. It does not show your email, your phone, or your wallet balance.
Groups and plans
Go Together keeps the destination or event, groups, plans, houses, seats, attendance, holds, and group chat. That chat is not shared with our payments provider.
Payments
Payments and wallets are run by our payments provider, Internal Memory, with Stripe for cards. Go Together only asks it to hold or return money for a seat. We do not store your card number.
Who is responsible
Cláudio, trading as GoTogether is responsible for the data Go Together keeps. Contact us through Contact in the app.
Where it is stored
Go Together runs on Google Cloud and Firebase, and keeps its data in a Neon Postgres database, both in the United States. Your login and wallet are held by our payments provider on Google Firebase.
Deleting your account
You can delete your account from Delete account on your profile, or at the bottom of the app. We can't delete your account while money is held for a group whose house isn't booked yet. Leave that group first, then delete, or contact us. If the house isn't locked yet, leaving returns the held money to your wallet. If the house is locked, that money comes back only if someone else takes your seat. If a group doesn't go ahead, everyone gets back the full amount held for it. The Go Together fee is part of that held amount, so it comes back too. A card fee paid to add money does not. After deletion, your profile, group memberships and photos are removed or anonymised, and messages you sent stay in the group chat under "Deleted traveler". Payment and booking records are kept because the law requires it. Money left in your wallet is not sent to your bank. Withdraw it first, or contact us.
How long we keep it
We keep your profile and groups while your account is open. After deletion, your profile, group memberships and photos are removed or anonymised, and messages you sent stay in the group chat under "Deleted traveler". Payment and booking records are kept because the law requires it. Money left in your wallet is not sent to your bank. Withdraw it first, or contact us.
Your rights
You can ask to see, correct, export or delete your data, and you can object to how it is used. Delete your account at any time from Delete account. You also have the right to complain to Portugal's data protection authority, the CNPD (www.cnpd.pt).